Severe Weather Impact Statement

Dear customers,

Due to the impact of severe weather conditions, our operations may experience temporary delays. This includes potential interruptions to order processing, shipping, and customer service response times. While our team is working diligently to minimize disruptions, the safety of our staff and delivery partners remains our top priority.

What You Can Expect

• Order Processing: Some orders may take additional time to prepare and ship.
• Shipping Delays: Carriers may experience route closures or slowdowns that affect delivery estimates.
• Customer Support: Response times may be slightly longer than usual due to weather‑related limitations.

We appreciate your patience and understanding as we work through these conditions. We will provide updates as the situation evolves and will continue to prioritize timely fulfillment whenever it is safe to do so.

If you have questions about an existing order, feel free to reach out to us, and our team will assist you as soon as possible.

Thank you for your continued support and for staying safe during this weather event.